Privacy Policy

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1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, password, date of birth, gender, height, weight, and phone number
• Profile Information: Profile picture, fitness goals, and personal preferences
• Payment Information: Billing address and payment details (processed securely through third-party payment processors)
• Customer Support: Communications and information you provide when contacting our support team

1.2 Information Collected Automatically

• Health and Fitness Data: Heart rate, sleep patterns, activity levels, steps, calories burned, body temperature, blood oxygen levels, and workout data
• Device Information: Device model, serial number, firmware version, battery level, and sync history
• Usage Data: App interactions, features used, settings preferences, and error logs
• Location Data: GPS location data when you enable location services for activity tracking
• Mobile Device Data: Device type, operating system, unique device identifiers, and mobile network information

1.3 Information from Third Parties

• Information from integrated third-party apps and services you choose to connect
• Social media profile information if you choose to connect social accounts
• Analytics providers and advertising partners

2. How We Use Your Information

We use your information for the following purposes:

2.1 Provide and Improve Services

• Operate and maintain the HerzP1 Smart Ring and mobile application
• Track and analyze your health and fitness metrics
• Provide personalized insights, recommendations, and coaching
• Improve our products, services, and algorithms
• Develop new features and functionality

2.2 Communication

• Send you notifications about your health data and activity
• Provide customer support and respond to inquiries
• Send product updates, newsletters, and marketing communications (with your consent)
• Notify you about changes to our services or policies

2.3 Safety and Security

• Detect, prevent, and address fraud, security issues, and technical problems
• Enforce our Terms of Service and protect our legal rights
• Comply with legal obligations and respond to legal requests

2.4 Research and Analytics

• Conduct aggregated and anonymized research to improve health insights
• Analyze trends and usage patterns to enhance user experience
• Generate statistical reports and insights

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 With Your Consent

• When you explicitly authorize us to share information with third parties
• When you connect third-party apps or services to your HerzP1 account

3.2 Service Providers

• Cloud storage and hosting providers
• Payment processors
• Customer support services
• Analytics and marketing service providers
• Email and communication platforms

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.4 Legal Requirements

• To comply with applicable laws, regulations, or legal processes
• To respond to lawful requests from public authorities
• To protect the rights, property, or safety of HerzP1, our users, or others
• To investigate potential violations of our Terms of Service

3.5 Aggregated and De-identified Data

We may share aggregated, de-identified, or anonymized data that cannot reasonably be used to identify you for research, marketing, or other purposes.

4. Your Rights and Choices

4.1 Access and Control

• Access Your Data: Request a copy of your personal information
• Update Information: Correct or update your account information through the app
• Delete Data: Request deletion of your personal information
• Export Data: Download your health and activity data
• Restrict Processing: Limit how we use your information

4.2 Communication Preferences

• Opt out of marketing emails by clicking "unsubscribe" in any email
• Manage push notification settings in the mobile app
• Control SMS preferences through your account settings

4.3 Location Data

You can enable or disable location services through your device settings or the HerzP1 app.

4.4 Cookies and Tracking

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect functionality.

5. Data Security

We implement robust security measures to protect your information:

• Encryption of data in transit and at rest using industry-standard protocols
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy
• Physical and technical safeguards for our systems and facilities

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Information: Retained while your account is active and for a reasonable period afterward
• Health Data: Retained according to your preferences or until you request deletion
• Transaction Records: Retained as required by law or for business purposes
• Marketing Data: Retained until you opt out or as required by law

After deletion, we may retain de-identified or aggregated data for research and analytics purposes.

7. Children's Privacy

The HerzP1 Smart Ring and services are not intended for children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions by relevant data protection authorities
• Your explicit consent where required

9. Third-Party Links and Services

Our services may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a prominent notice in the mobile app

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Regional Privacy Rights

11.1 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

11.2 European Union Residents (GDPR)

EU residents have rights under the General Data Protection Regulation:

• Right to access, rectification, and erasure
• Right to restrict processing and object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

12. Contact Us